Contact ConectaPDF
Have a question, need support, or want to explore a partnership? Our team is ready to assist you with your PDF and AI document processing needs.
We're Here to Help
Whether you're encountering a technical issue, have a feature suggestion, or are interested in our API for integration, we value your feedback. ConectaPDF is built around our community, and your input helps us shape the future of AI-powered document tools.
Contact Information
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Location
Feira de Santana, BA - Brasil
Our core development team operates from this location.
Send a Message
Fill out the form below, and we'll get back to you as soon as possible. For technical issues with a specific tool, please include the tool name and a description of the problem.
Frequently Asked Questions
Quick answers to common questions about contacting us and using our support channels.
What is the typical response time?
We aim to respond to all inquiries within 24-48 business hours. For urgent technical issues, using our WhatsApp channel may result in faster initial contact during business hours.
How can I report a bug in a specific tool?
Please use the "Technical Support" subject in the form above. Include the tool name (e.g., Merge PDF, Chat with PDF), a description of the steps to reproduce the issue, and the browser/device you're using.
Do you offer phone support for troubleshooting?
Phone support is available for partnership and general inquiries. For step-by-step troubleshooting, email or our contact form are more effective as they allow us to document and track the issue systematically.
I have a suggestion for a new feature. Who should I contact?
We love hearing from our users! Use the contact form with the "Feedback & Suggestions" subject. Please be as specific as possible about your idea and how it would benefit your workflow.
I'm a developer interested in the API. How do I get started?
Please reach out via the contact form with "API & Developer Questions" as the subject. We can provide documentation, answer integration questions, and discuss potential use cases.
Is there a community forum or discussion board?
Currently, direct contact methods are the best way to reach us. We are evaluating options for a community space in the future to allow users to share tips and discuss best practices.