Support

Help Center

Welcome to the ConectaPDF Help Center. Find answers to common questions, learn how to use our PDF tools and AI features, and get support when you need it.

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Knowledge Base

Documentation and guides

How can we help you?

Browse our help topics below or contact our support team for personalized assistance.

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PDF Tools

Guides for using our core PDF manipulation tools: merge, split, compress, convert, and OCR.

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AI Features

Learn about our artificial intelligence capabilities for intelligent document processing.

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Security & Privacy

Information about our security measures, privacy practices, and data handling policies.

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General Questions

Answers to frequently asked questions about ConectaPDF, account management, and technical requirements.

Frequently Asked Questions

Quick answers to the most common questions from our users.

  • How do I start using ConectaPDF?
    Simply visit the homepage and select the tool you need from the available options. There is no registration required for basic PDF manipulation tools. For AI features like Chat with PDF, you may need to create a free account to save your conversation history.
  • Is my data secure when using ConectaPDF?
    Yes. For our core PDF tools, all processing happens directly in your browser, so your files never leave your device. For AI-powered features, files are processed securely on our servers with encryption, and we do not store or share your document content. Please review our Security and Privacy Policy pages for complete details.
  • What file formats are supported?
    We primarily work with PDF files. Our tools support merging, splitting, compressing, converting (PDF to JPG), and OCR for scanned PDFs. The AI Chat feature works with uploaded PDF documents for analysis and conversation.
  • Are there any file size limits?
    File size limits can vary depending on the specific tool and your browser's capabilities. Most tools handle files up to 50MB without issues. For very large files, consider compressing them first using our Compress PDF tool.
  • Can I use ConectaPDF on my mobile device?
    Absolutely. ConectaPDF is fully responsive and works on all devices including smartphones and tablets. The interface automatically adapts to your screen size for an optimal experience on any device.

Still need help?

Our support team is ready to assist you with any questions or issues you may have. Reach out to us and we'll respond as quickly as possible.

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